Service Department
We know it’s hard to find a reliable service center, which is why you can count on Lou Sobh Honda! Our state-of-the-art facility utilizes all the latest tools and technology in order to repair your vehicle quickly and correctly every time. Our certified service technicians are some of the most knowledgeable employees around, and they’ll always treat your vehicle as if it were their own.
Welcome to Lou Sobh Honda
Welcome to Lou Sobh Honda! Proudly serving Cumming, GA, and Forsyth County for the past few years, our dealership is a friendly oasis for those who wish to purchase a new or used vehicle without any stress or hassle. Lou Sobh Honda continually remains committed to our customers and the surrounding community. We hope you recognize how our passion and dedication extend throughout every department of our dealership. When you walk into our 47,000 square-foot showroom, you’ll immediately be greeted by our energetic sales team who can’t wait to put you in the driver’s seat of your brand new vehicle. No matter what it is you’re looking for, our team always delivers. We are proud to be the recipient of the “Best of Forsyth” People’s Choice Award for 2015, which only solidifies our commitment to exceed your expectations. As the Honda dealership Gainesville GA shoppers trust, you’ll be guaranteed an experience unlike any other.
We bought a car in 2014 from Lou Sobh in Cumming. It was such a good experience that we knew we wanted to purchase our next new car there too. No pressure just nice, friendly sales reps to help get you the most car for your money. We are very satisfied!
Have always been very happy with customer service at this dealership. Sales and service people go the extra mile to make sure that you are satisfied!
My service person was friendly and open. She appeared open to being flexible about my coupon situation and helping me find a solution to my concerns.
It is and always is a great place to get my Honda serviced. Special thanks to Mr. Jimmy Harris.
Heather has been helping me with my Pilot since I drove in for service 4 years ago. She consistently provides excellent customer service and is very knowledgeable with all classes of vehicles offered by Honda. She is my go to person every time I come in for service.
Love this dealership! They are very professional and efficient. I am so glad I switched to this Honda service department from another local one nearby.
Bijan was very helpful. He tracked down the specific model, color and trim I was looking for from another dealer and met me early one morning to deliver the vehicle.
Great customer Service! My car was taken right away and car was taken right away service completed quicker than quoted ! Friendly, honest and knowledgeable staff.
Kudos to the team! Tala was very accommodating and helpful! Great customer and repair services!
The BEST! Shannon kept me informed and I always know the cost, with no surprises. Shannon is the best! He is very helpful and makes sure my car is in great running shape!
Shannon (in your service dept) is a tremendous asset to your business!! Made repairs painless and kept me up to date
Service is always fast, through, and friendly. A true pleasure.
Heather always puts the best effort in and it’s always in a wonderful timely matter. I wouldn’t take my car anywhere else! Thank you
I've worked with almost everyone there. They are professional & treat me like family & I appreciate that. My son & my brother brings their car to this location also.
This dealership has the best service department of any I have used. I make an appointment and they always take me on time, there is a very nice waiting room with chairs, tv, tables to sit at and vending machines for drinks and snacks. The wait time is short for routine maintenance and the car has been washed when they return it. Even though there are dealerships closer to my home I still bring it here because of the Service Department.
Came into Lou Sobh for a recall on a 2004 CR-V. Received help from Ryan Esloon. The service he provided for the recall, as well as replacement of the mirror on the outside drivers' side, was superb. I haven't had service such as Ryan provided in years! He stated the time involved, the price of the replacement glass very quickly. I waited for the car and needed to return the next day. The next day, Ryan obtained the mirror, which had to be ordered, and Ryan installed the part, He had also mentioned, with a quote, of additional work (water ...
I have been a customer of Lou Sobh since they opened on Buford Highway. Always been happy with the service and excellent people working there. Thanks LOU SOBH
i drive 30 plus miles to do business at Lou Sobh. There are 5 Honda dealers closer to my home and I choose to do business with Sobh. I have referred two new car buyers who took delivery of New Hondas from your dealership. Thanks
Great customer service ! My car was taken right away service completed quicker than quoted ! Friendly, honest and knowledgeable staff :) waiting area and bathrooms clean as a whistle !
Jim was very helpful and explained everything to me ! I love my car and had a great experience all around ! Thank you for a wonderful experience
I enjoy taking my Honda Odyssey to Lou Sobh Honda for any services it might need. I changed over from where I use to go and have not been back since. Lou Sobh is where I will continue to go. The customer service is excellent. I really appreciate Justin in the service department. He is always so helpful and kind when I need to ask a question or need to make an appointment for service.
I was in the market for a 2021 Honda Odyssey Touring and made an appointment.. with Mr Mikhail Melomed and Ms Kim Carr, sales consultants. When I arrived at the dealership I was warmly greeted by the receptionist who asked me if she could help me. I said yes and said. I had an appointment to see Mr. Melomed or Ms. Carr. Mr. Melomed was paged. Mr. Melomed appeared immediately introducing himself to me. We sat down and explained to him what vehicle I was interested in seeing. I said I wanted to see the Odyssey Touring and the Odyssey EX-L. ...
This review is 3 years overdue :) Andrea has always been consistently professional, welcoming, knowledgeable, patient and upfront. This is why we just bought our third Honda from her, and we're looking forward to our next one as well. Thank you!
The crew was truly exceptional. I came in for 20,000 mile service and with couple of issues. The consultant solve one of the issues before even taking the car into the service bay, and the other issue was solved by replacing a weak battery, which I had no idea could have caused the problem. All this took less time than I could have imagined. Kudos to the entire team!
Oil change and tire rotation done quickly. Service advisor was nice and efficient.
Always wonderful staff, very friendly and able to assist.
We had a great experience. My questions were answered, the work was done timely and he was very pleasant to deal with. Thank you so much!
Heather was exceptional. She explained everything that was done and reviewed what needs to be done. As always the team exceeded expectations.
I’ve bought 5 Honda’s from her over the years and it’s always been a pleasure from the dealership to the sale. Kim does a great job
I brought my Honda Pilot in for the 15,000 mile service and had an oil change and the tires rotated and balanced. I was able to get an appointment when I needed it and Heather was great.
I am always treated respectfully and fairly. I moved from Buford to Grovetown which is a two and a half hour drive to lease car and service.
Always get excellent service. Heather is awesome and make the service experience so pleasant.
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1105 Buford Rd Cumming, GA 30041
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(770) 813-1995
Call Now1105 Buford Rd • Cumming, GA 30041
Get DirectionsToday's Hours:
Open Today! Sales: 9am-8pm
Open Today! Service: 7am-6pm
Open Today! Parts: 7am-6pm
