Customer Testimonials
This is where I purchased my car. They have always provided excellent service on my vehicle. Heather was my service tech, excellent service & attention I received. I am excited that management promoted such a deserving & hardworking person to run the service department. Kudos to Lou Sobh!
Luis was knowledge, respectful, and a pleasure to work with. The sales manager was also friendly and open to discussion.
Always taken care of by Aquila promptly and courteously. Wait time was 3 1/2 hours which was a little too long. Delighted that my car is always washed before returning to me.
Amazing experience, Everything was done properly and professionally. Amazing communication from Shelby K. Love my new car😁
I drive from Carrollton for the service to my 2024 Honda crv hybrid not just because I purchased it from this location but because of the excellent service I receive. Justin was attentive, professional, friendly and took care of my concerns.
I drive from Carrollton for the service to my 2024 Honda crv hybrid not just because I purchased it from this location but because of the excellent service I receive. Justin was attentive, professional, friendly and took care of my concerns.
good
Good Luis and Jose were very good sales people and helped a lot Outstanding Performance
Provided honest good service when I brought my car in for service. I have no complaints.
Friendly, extremely helpful, kind. Stephanie knew I had a busy work day and she was able to get the last rental car for me so that I could take care of work and errands instead of being at the dealership all day. I was very grateful for her quick thinking and honesty about the wait time!
Stephanie was quick to step up, got me and my car sorted out perfectly. She made the process quick and painless. She's very kind, efficient, and accurate. Would absolutely look forward to working with her again in the future.
Stephanie was great scheduled my Honda recall service appointment for next day. This Lou Sobh location has always provide friendly and professional services. The facility is very clean with very confortable waiting area with free water and coffee.
Lou Sobh Honda and Ryan have made my service experiences exceptional. I am informed about recommendations for my car and my concerns about the car are also addressed. They have kept my vehicle in top condition!
I really enjoyed the business with Joseph Allen and Kim Carr , best service and sales , with patience.
Great experience felt heard and appreciated.
Always professional, pleasant and timely!
Joseph was very helpful and my car is doing great so far.
Very thankful for Kim’s support and exemplary customer service. Kim was friendly, patient and helpful throughout the entire process. She took time answering all our questions and made a wonderful buying experience.
Very good from the time I entered the door until I left with my new Ridgeline. Very transparent with all financial matters. Fair pricing on the new vehicle and my trade in.
Sam was amazing
Everyone was exceptionally helpful and friendly, especially John Goode who handled replacement of seat belt buckles to Shecker who drove us to an appointment while our car was in service.
I went there to get a lease price. I said I was going to get a price from Toyota. I walked out leasing a Honda crv and never went to Toyota. It was a great experience. My daughter bought 3 months ago. A
Lou Sobh always provides excellent service and Stephanie was awesome! We keep coming back because of the amazing level of service we always receive!
James was very amiable and respectful regarding my request for a fair and efficient transaction. Likewise Finance was excellent in moving me through quickly. Thank you.
I had an excellent experience working was Rashad. He was incredible, friendly, and patient and helpful throughout the entire process. He took the time he answered all of my questions.
The team had excellent customer service from every interaction and they provided the best deal in town.
Steph was great! I was in and out in no time. It was a pleasant experience.
I had an error code popped up while driving and got my car over to the shop. They were quick and reliable to get me back on the car. When you smile .. it’s always a pleasure to be working with them.
I mean I just came in for one of my prepaid oil changes and you guys knocked it out within 90 minutes. Not too bad. I know you guys get busy and yeah you're my favorite dealership I've bought in two Honda CRVs from you guys
The process is smooth, staff is friendly and work was done quick and on time.
The service writer Cristina kept me informed of my service and additional service that was needed. I liked that! She was very professional!
Great experience buying a car. I called and told Kim what I was looking for and she had it pulled out front when I arrived. Everyone was friendly and did not feel like a pushy car salesman!
Barry was very attentive and personable. A very nice man and a pleasure to do business with
Great customer service! Everyone is always very helpful. In a world where customer service seems to be lost, I appreciate Lou Honda’s desire to help customers have a pleasant experience.
Great service Friendly, very customer support and care. Always informs us of the details. Provides a ride
Great service Friendly, very customer support and care. Always informs us of the details. Provides a ride
My 22 Accord has been coming here since new, always been treated nice, work completed quickly and correctly the first time. Online appointments make getting a time scheduled easy! Love these people!
The service personnel are friendly and competent, and always make my experience fast and easy.
Friendly, Great waiting room!
Wouldn't go anywhere else Reza and Heather are the best, would not go to any other Honda dealership to take care of my Honda.
Our Service Representative, Ryan, was top notch. He was very helpful and went out of his way to help us, answered a lot of questions, etc. He was very knowledgeable and really made our experience very good. Thank you!
Love Lou Sobh! Very attentive in the service department! Heather Cullen is the best service manager!
Busy Saturday morning at the Honda dealership. Brought my Honda CV in for a diagnostic appointment and found out that I needed to replace my display unit. Part had to be ordered. Waiting on delivery to make another appointment. Service Manager was polite and professional. Waiting was 2 hours with an appointment. Will schedule future appointments during the week when it’s less busy.
Justin was honest attentive and explain the quote after explaining the quote, he told us when the vehicle would be completed, and it was completed on time. He is amazing.
Great experience. Friendly knowledgeable staff. Daniel D goes above and beyond. Thank you.
Stephanie and hee supervisor were very helpful. Did some out of the box research and updated me.
The car salesman was knowledgeable and personable, making the buying experience smooth and enjoyable. From the start, she greeted us with a warm smile and enthusiasm for helping us find the right vehicle. Her expertise and honest insights were impressive, and she answered all our questions thoroughly without being pushy.
She took the time to understand our needs and preferences, giving us space to think while offering valuable recommendations that suited us perfectly. Her effective communication created a positive atmosphere, making us feel valued.
The person I was car shopping with also contributed significantly. Their enthusiasm and clear vision helped ... Read More Google - Aug 24, 2026
Christina and her coworkers were professional, knowledgeable, friendly and efficient. May me feel welcome as a consumer.
Had a wonderful experience here buying a Honda CRV Hybrid with James as my salesman!! He was very respectful and a great communicator. The entire transaction was effortless! Lou Sobh is the place to go for a Honda!
Ted provided me with the knowledge that I needed before I made the decision to lease a car.
Over all services are good! Even after resetting the sliding doors they are not working right.
Seaon Goodridge is an outstanding Finance Manager! He was incredibly helpful, informative, and professional throughout the entire process. He took the time to explain everything clearly, answered all of our questions, and made sure we understood our options. Thanks to Seaon, the financing process was easy, smooth, and stress-free. His professionalism and genuine willingness to help made a big difference in our experience. Thank you, Seaon, for making the process such a positive experience! Highly recommend him! ⭐️⭐️⭐️⭐️⭐️
Great service! Helpful with my questions. No credit card fee is appreciated! I will be back!
This is a great place to take your Honda for service. They are very courteous and professional, communicating about everything before repairs and afterwards.
It was a successful peace of mind experience with very helpful staff! It was a successful peace of mind experience with very helpful staff! I will be back.
It was a successful peace of mind experience with very helpful staff! It was a successful peace of mind experience with very helpful staff! I will be back.
They are the best! Quick and the accounting department is great! Daniel was very knowledgeable
They are the best! Quick and the accounting department is great! Daniel was very knowledgeable
Shelby, in particular, was extremely easy to work with. She responded to questions and requests promptly, and she was very friendly. Shelby made the buying experience painless.
Oil change and tire rotation on our 2011 CR-V. Service was prompt and professional.
Thankful for the courtesy shuttle Everything went well and had no issues with the service
Fair, great communication, didn’t upsell me on things I didn’t want. Sales consultant and finance manager were great to work with
My rep Jimmy ( sales rep) was excellent! I’ve been coming to him for several years and he’s always helped me find a great deal for me and my family ! Thank u so much !!!! Also Jacob for his professionalism ! Thank you !
I want to thank James Nasser and the Lou Sobh team for providing me with exceptional service purchasing my Honda CRV at the end of July. James was professional and honest and made my purchase seamless. Thanks to this type of service Lou Sobh will be my dealer for all my future Honda purchases. Thank you so much James!
Great location, Great service, Great people, Great selections, Great prices, and Great timing. Will definitely recommend anyone to you.
Amazing dealership with great customer oriented service. John Goode is the best! Will keep coming for all my truck needs and routine services.
Sam was so super helpful and awesome!!!! Details are his baliwick!!!! Sincerely Tom , Donna and Paula Green !!!!! Thank You Sam for A Great Experience For My Folks!!!!! You are Awesome!!!! 🤗🙏
Vehicle is fixed properly in a short amount of time Extremely happy with my experience at the dealership
I got my Honda CRV car from Curry Honda and for over 8 years, have been taking it to Curry Honda for service throughout that time. Over the years, I became very loyal to the dealership, but I’ve recently realized that I may have been paying significantly more than necessary.
Almost every time I visited Curry Honda, the focus seemed to be on recommending additional services, and my average service bill was $1,000+. I recently switched to Lou Sobh Honda, and my average service bill has been around $250.
The biggest difference isn’t just the price—it’s the approach. The ... Read More Google - Aug 19, 2026
Recently purchased a Civic for my son, and I couldn’t be happier with the experience. Steve really listened to my needs and helped me find the right car for my son. He was very knowledgeable, professional, and genuinely cared about making sure I was satisfied. I’m grateful to have worked with such a great professional and would highly recommend Steve to anyone looking for a Honda. Thank you, Steve, for all your help!
All around outstanding. Especially the excellent support and ownership that Steve Rocci showed us. He is awesome. His patience, his time, his understanding of our needs, his knowledge/expertise, how personable he was, and just simply his willingness to help…. All around excellent experience. Thank you Steve!
Easy, fair and exceeding expectations
Had a great experience working with Larry. He was extremely responsive throughout the process and, most importantly, listened to exactly what I was looking for. He provided clear, straightforward numbers without the usual sales talk or trying to bury anything in the details. The whole process was easy, transparent, and efficient, and Larry was a pleasure to work with from start to finish. I would definitely recommend him to anyone looking for a straightforward car-buying experience.
David and staff took great care of my 2026 Honda CRV
I am a return customer at Lou Sobh due to the excellent customer service I have received there over the last 10 years. I love that they participate in the Costco program which also eliminates haggling over the price of a new car and provides a 15%discount on their quality service. They have always been honest and clear with me, offering me a fair deal on purchase price and service. I highly recommend giving them your business!
We bought my son's first car from Lou Sobh. We had been looking for a long time for a Honda Accord with 1 owner and low mileage. We found it here and was assigned to work with Luis. Luis was very helpful, knew everything about the car, was honest if he did not know the answer to our questions and would get back to us quickly after the information we needed. Luis was very responsive throughout the entire process. He was patient with our timeline and the transaction went smoothly. I recommend working with Luis. He is a go getter ... Read More DealerRater - Aug 16, 2026
It was the third car I've bought from this dealership. Jonathan was as great as always. Great service. Thank you!
Had the best car buying experience I have ever had at Lou Sobh Honda. Shelby Anderson was a great help throughout the entire process. I highly recommend her and Lou Sobh Honda!!
Best customer service ever. Fast, fair. Best customer service ever. Fast service, dependable repairs, best service advisor, warm, helpfull, fair prices. Nice waiting space
Diagnosed my problem quickly and fixed fast... couldn't be happier All under warranty was a bonus
Sales was great. Business office didn't hold our check a day as promised, but fortunately the funds had settled anyway. Kim Carr was awesome