Customer Testimonials
You did a great job thank you! We will be back at some point! Great job!
I had a great experience buying my new Ridgeline at Lou Lobh. Kim made the entire process easy and stress-free. I have never had a more enjoyable car buying experience. Highly recommended.
I had a wonderful experience working with Kim; she was incredibly knowledgeable about the vehicle we purchased. Additionally, the entire staff was exceptionally friendly and welcoming. If I am in the market for another vehicle in the future, I will definitely return!
Excellent service from Justin. He sets the bar high. The best service advisor there is. Goes above and beyond.
Extremely Helpful, Insightful, and all in all great experience anytime I'm there for any maintenance or overall needing help with vehicle issues.
Friendly and helpful staff who were genuinely interested in helping.
It is always a good experience there. And they value my time. Hi, especially love the car wash I Receive with every service.
Mr. James Nasser was Polite, Friendly and knowledgeable. His professionalism was key in getting a deal done. for us. If you are visit Lou Sobh it would be in your best interest to ASK FOR HIM.
The woman who acted as my interpreter had committed fraud regarding the garage-style charger required for the vehicle I purchased six months ago; she had the unit installed in her own garage instead of mine. When I discovered the situation, explained it to Honda, and stated that I did not want to deal with that dishonest woman, they gifted me a new charger—an upgraded model, no less. I am truly grateful. I cannot recall the exact names of the three managers involved, but I sincerely thank General Manager Reza Moshiri and Jimmy, who assisted me during every visit. I ... Read More Google - Jul 18, 2026
Easy to make an appointment. Nice waiting area. Nice people. They always provide good information on how my car is doing.
Excellent - John Goode is wonderful! I can always count on John for excellent service.
Christina got me in, updated me on what was going on and got me back out in time for a road trip the next day.
Only place I'll ever have service done, due to quality of service at this dealership - in addition to horrific experiences at other dealerships.
Christina did a great job all around, she got me in and out for my service in a timely manner, provided excellent customer service and made sure I was aware of everything going on in my vehicle
Great process. I was able to communicate with dealership what I wanted and for what price. The dealership made it simple to negotiate, and I ended up with exactly what I wanted! Shout out to Luis for his help. Excellent experience!
Great customer service! Khan is one of the best service advisors I’ve worked with for the last 2 years. He’s honest, down-to-earth, and takes the time to explain exactly what needs to be fixed. He never tries to sell unnecessary services just to make extra money. I really appreciate his professionalism and integrity. Highly recommend working with him!
Service reception was excellent. Cleanliness, communication, convenience, cost, loyalty to repeat customers. Very pleased with the dealership as a whole.
Honest, quick and timely and did everything promised. Justin was courteous and explained everything going on with the recall.
Great Product Knowledge and Customer Service. No Game Playing. Transparent Negotiations. We will refer anyone to Lou Sobh Honda!
Easy deal with our Costco benefit. Everyone was friendly and helpful with the deal. We will highly recommend Lou Sobh and Shelby to our family and friends
Excellent service. Prompt and courteous. I recommend this Honda dealership for all Honda vehicle related services.
Christina knew I had a tight time schedule, she moved very quickly thru the process, was done prior to when she promised. She was great!
Great experience with our salesperson Kim Carr although through the financing to delivery! There is a reason we have bought 4 cars at Lou Sobh!
They were attentive, polite and took very good care of us Johnathon made the experience a lot easier than I have experienced at other dealerships. The young lady in finance was also very helpful and explained everything perfectly.
They have an amazing attention to detail. Their staff is very knowledgeable and attentive. The service department gets the job done!
Very easy purchase process. Respectful of my time and helpful in finding the right vehicle.
All went well. Kept me informed during service and gave estimated time when work would be completed
Stephanie was very helpful. She explained everything and provided upcoming suggested maintenance. I’ll will definitely be back
Awesome to work with, patient, no pushy sales reps here. Excellent customer service by the whole team. James Nasser was so helpful and knowledgeable about the various models. He set everything up for us and we were ready to hit the road.
I always take my car to them, great service , never an issue . Everyone is so friendly and ready to help .
I appreciate the customer care and professionalism that I have received by John Goode in the Service Center. John has gone above & beyond and always has time for me. I will always be grateful and a returning customer thanks to John G. He truly represents the standard of Lou Sobh Honda.
Always courteous and great service... that's why we keep coming back year after year even with an hour's drive
Great experience, no pressure. Will buy again.
The exceptional customer service, fair price, and quick turnaround time made my experience enjoyable. Awesome
Stephanie Love was able to help me with the part and fix the issue and finish safety recalls before my long trip
Trusted advisor every visit. Had a dead battery and arranged for a jump and drive to Ryan. He was ready for me and took great care of me like always. Love I can just connect with him on any service need for our CRV or HRV.
It is good dealership , good service but it would have been good to have some more services or more coupons accepted for other services! We are loyal customer Of Honda and dealership
It was very good, Stephanie Love was able to help with all the issues I had
Christina was delightful. I left my car for several hours. Upon my return, the oil had been changed, and the car exterior was shiny clean. I was able to use a coupon to make the cost lower. Very nice experience.
My maintenance/repair was a very expensive experience this time. Stephanie and the whole dealership explained what the circumstance was and made it as painless as possible
Great experience. Friendly, professional thru the whole process. Steve Rossi listened to what we needed and showed us a few options. He thoroughly explained all the pros and cons and help guide us to the right vehicle for us.
The experience was very good. I had a coupon from previous visit and I used it that day
Outstanding in all respects, I have total confidence in their service and sales. Skilled and caring staff.
Excellent service! Stephanie was most helpful and professional with her communication and explained everything clearly,.
This was the best car buying experience. This is our fourth car with this dealership. Kim Carr and Reza were excellent. We will be back for our sons and daughter’s car.
Everyone at the dealership was honest, straightforward, and easy to work with—no games or pressure. I truly felt that they cared about doing what was right for the customer rather than just making a sale, and that made the whole experience feel trustworthy and positive.
Got my car issues all fixed in one go! Car issues all got fixed, Aquila ensured I get alternate drive back home! The next day, they called prior and told me the time when it will be ready. Had a very smooth service this time without any hassle
I like them. They don't pressure me to do something and many times will present and explain other options
Always s good experience. Knowledgeable and prompt service. Thank you. Lou Sobh Honda provides great service every time I visit. I am very satisfied with the service at this dealership.
Always s good experience. Knowledgeable and prompt service. Thank you Lou Sobh Honda provides great service every time I visit. I am very satisfied with the service at this dealership.
Always s good experience. Knowledgeable and prompt service. Thank you Lou Sobh Honda provides great service every time I visit. I am very satisfied with the service at this dealership.
Excellent Excellent Service and Professionalism from everyone. Thank you so very much!! I am 1000% pleased with my purchase.
Outstanding, start to finish! Warm welcome, excellent customer service, prompt return! We were thrilled. Thanks.
I absolutely recommend this dealership for buying a new or used vehicle, very honest people.
Always take care of my car and of me. 100% trust the will do the right thing when it comes to my vehicles.
Everything was great. Service was quick , and Stephanie was very informative and updated us often about our vehicle.
Had the best experience at Lou Sobh Honda. From the front desk lady, to our amazing salesman, to the guy putting the deal together- 100% satisfaction. They were patient with our two year old, fast & kind. An absolute pleasure to work with. Our salesman- Steve Rossi made what usually feels like an unbearable chore, an easy day at the dealership. Never have been in & out with a new car in less than 3 hours. I could go on forever. Just know- they rock!!
Best service and an even better experience ! Highly recommended this service center for all your Honda needs.
Excelent graet service very friendly I will recoment this dealer The seller was very nice
Responsive and patient with all questions. Prompt to answer any questions. Great selection and James was a please to work with.
Very clean, professional, thorough Very good job in communication and Great service in general well done
Very clean, professional, thorough Very good job in communication and Great service in general well done
We had a great experience with our sales person, Joshua Cruz. He listened to what we were looking for and showed us exactly that.
The sales reps I worked with were knowledgeable, friendly, and listened to my concerns and desires. I was able to get the car I wanted at a good price.
Went in for oil change that I had appointment for. Took some time to get to me because it looked like everybody took lunch at the same time. This is not a good look to have a deserted customer service area when you come in for an appointment. You need to stagger lunch breaks. The girl that helped me was clearly swamped, but she was kind and very helpful. She seems to be doing everyone else's job while they are nowhere to be found.
I Truly had a Great Experience with the Purchase of my Honda HRV from the test drive with David explaining all parts of the car to Syere explaining the financials to Jamin being consistent and understanding with the closing of this Purchase. I am so glad my Son-in-Law Akee gave me all the accolades about Lou Sobh and their family like atmosphere; you guys really took care of me. thank you so much Lou Sobh, forever you will have my Business. Thank you, Deborh Jenkins,
Fast, efficient, and good to their word I love the orange car rental that we got.
Excellent service. Excellent Service at Lou Sobh. They provide top service each and every time I have my car serviced!
Our service writer was very attentive, and kept us updated. Great communication , and good personality Thank you
Prompt and professional service. Thank you! Recommend Honda services at any time, also I love my car.
Excellent service, friendly staff, and great communication. Always high quality work with honesty and integrity
The car experience at Lou Sobh Honda was good. Great location and customer facility. The wait was average, communication with sales was good, but I did not like the upselling on service packages. I prefer upfront communication, and not push these packages when you are talking financials.
Excellent service as usual. Jack was good. Right advice and good price The service was excellent. Jack understood the issues and also the tire replacement was smooth. Excellent experience as always
Everyone at Lou Sobh was very accommodating and professional. They made the car buying process very easy.
Picked up a new Type R from Jimmy V. No pressure, no gimmicks, a great car at a great price. Give him a call and see for yourself. 10/10
I had a great experience. The service was fast, professional, and honest. They explained everything clearly, completed the maintenance on time, and my car is running perfectly.
Good, competent, and quick service with a smile and great attitude. Will use again in future
reachable & fast service provided I could able to get the vehicle performance details from service representative John Goode and time spent and gave me clear explanations
Great service! Ryan took on a recall for our 06 CR V that two other dealers refused to accept. A team of service people involved and the car repaired as it should have been. Would highly recommended Ryan and the Lou Sobh Honda Dealership in Cumming, Ga. Thanks again, Kevin
Excellent service!
It was very easy to drop off my vehicle for service. My advisor was courteous and knowledgeable.
Moe and team were truly the best!
As long as my car is safe to drive. I'm happy with your work. You took care of my tire issue. I'm happy.
great explanation and communication! I had my tires, oil change and break fluid change. Christina was very nice and resourceful.
Very professional, requested service was performed in excellent time. I arrived without an appointment, was met by a service writer in less than 5 minutes, and within 25 minutes, my CRV was ready, washed and had received a full synthetic oil change with OEM oil filter.
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Stephanie Love immediately up arrival with no assigned appointment attentively, assisted us with all our concerns for our prior used purchase of a Honda CRV. She was professional, extremely knowledgeable, helpful, and made it a very comfortable experience for our first time visiting Lou Sobh Honda.