Customer Testimonials
The sales process via the internet when well and the delivery of the car was efficient.
Great diagnosis, service and communication. Also proactive about applicable coupons.
We had a great experience at Lou Sobh Honda! Steve helped us purchase my car in 2021, and I came back to him again in 2026 for my next one. He provides excellent service and makes the whole process easy. Highly recommend Steve and Lou Sobh Honda!
Ryan provided excellent service. Highly recommended service advisor! I will be coming back with the rest of my vehicles for service.
Great customer service, friendly, and helpful! Would recommend Jacob / the entire staff at Lou Sobh.
My Sales Consultant, Jorge Guzman, was exceptional. He was professional, knowledgeable, and focused completely on answering any and all questions about the CR-V my wife and I were looking at. We did lease it and are very pleased. We highly recommend Jorge for your automotive needs.
Rep was knowledgeable and thorough. He was easy to do business with. Great customer service.
She speaks clearly and carefully explained options for needed future maintenance. She also explained future use of my $100 off sunbit card, so I will be back soon.
Sam and the guys where wonderful super helpful and honest funny group of people
Service was great
Justin made our experience stress free by getting us a temp car to use while our car was being worked on. He also worked on working thru the extended warranty we bought when we bought our Honda. We definitely will come back for future needs. Very happy with Justin's care & follow though during the whole process.
As always, service was quick, and done professionally...
Fast, and easy Done Everyone was prompted to help, it was fast and easy process for check in my vehicle. It was done when they said it would, no delays
Staff are friendly, efficient and communicate well. Sam and the other staff I interacted with were friendly, efficient, and communicated well.
Always professional, eager to solve all problems the first time, ease of communication, ease of making an appointment, clean
Its always a great experience. I wouldn't go anywhere else. My car is always taken care of here. I drive from east cobb because I know I can trust that my car is always taken care of.
Awesome service as always! I have always been extremely happy with your service team. My car is always in and out in a timely manner. The team is always giving top service.
Its always a great experience. I wouldn't go anywhere else. My car is always taken care of here. I drive from east cobb because I know I can trust that my car is always taken care of.
Its always a great experience. I wouldn't go anywhere else. My car is always taken care of here. I drive from east cobb because I know I can trust that my car is always taken care of.
Lou Sob was wonderful. Buying our new Van was quick and easy. Everyone was friendly and seemed very honest. This is the second vehicle that we have purchased at Lou Sob. They make the car buying process less stressful than other dealerships.
Always a pleasure Service levels and staff are always great. I reccomend Lou Sobh ALWAYS
Pretty good I realized later I probably could have gotten more on my trade in And spent less on the car But it is a lesson for the next time I buy a car
Excellent service, Justin is exceptional. I had a good experience. Im a returning customer. Thank you.
Juan and Jim were great to work with. Low pressure, professional and personable. Would recommend working with them to anyone considering a Honda purchase.
From the moment I stepped onto the lot I was treated with friendly, professional respect.
She listened and understood what I was talking about with my car troubles. She listened and understood what I was talking about with my car troubles, and she was right.
Excellent experience with the service department! The facility was spotless, and we were greeted and assisted right away. The team knew exactly why we were there, was well-prepared, and kept us informed throughout the process with excellent text communication. Everything was smooth, efficient, and exactly what you would expect from a top-notch service department. We’re extremely happy with the experience and will definitely be back!
They got me in and out very quickly no issues Daniel was very cordial .. until next time
Great job Thank you all for the great service I’ll be back Steve Draper
Huge thank you from the bottom of my heart for your help and support.
Very good experience from the sales person, David Stolvo. Very attentive to what I was looking for and eager to make the experience painless and fast. Appreciate all the effort and extra advice. Vehicle was the Nissan Titan Pro4X 2018
Honest review. It took a lot to get me on the door after a not so great experience years before. I saw a vehicle listed on the website that I was interested in and I decided to go look. I met with Moe and he was FANTASTIC! He was super patient, knowledgeable, incredibly friendly and understanding. I’m so glad I decided to try Lou Sobh again, I was very impressed and plan to tell others about my experience. It’s truly been the best car buying experience I’ve had so far. Thank you!
Lou Sobh always delivers excellent service. We recently purchased a new car from them and our experience was great! We were not pressured at all, but had all questions thoroughly answered. Shelby Krug, salesperson, was wonderful! She was so knowledgeable and helpful in the decision making process. She really knows her stuff!! Overall our experience was amazing.
David Stolvo was the agent who took care of me and the sale. Very happy and impressed with his care of the customer and the small things things he did further sale process. Overall very happy with David and the vehicle.
I didn't feel pressured, I was very well taken care of. From sales to finance I was treated so well. The whole experience was great. I'm very happy!
The dealership was clean, nice and friendly. Overall I had a very good experience. I felt the price was fair and no one was pushy in any way.
Very professional and very nice. And they take care of me. I've purchased multiple cars from them.????
Stephanie has taken care of service for my vehicle the last few times. She communicates clearly throughout the process and I fully trust that she has my best interest in mind. Very personable, knowledgeable, professional and kind. Highly recommend working with her. Thank you!
Everyone is very friendly and professional. No pressure to purchase a new car even though we were shopping for one.
Excellent customer service.. in less than no time I was out smiling.. I would rate this company 10/10 definitely I'll be back ??
Excellent customer service, Ready to work with you David went beyond to see that I find the type of a car that I wanted he was very good friendly.. and excellent at what he does.. I will definitely recommend Honda !
I have always had great service at Lou Sobh Honda with Rashed as my service advisor. He's always helpful, kind, and explains things patiently to help.
I'm always treated like a valued customer, and the vehicle is ready within a reasonable time of when the work is expected to be finished
Great experience across the board. Upfront pricing, willing to answer any questions. Didn’t try to upsell and helped us get out the door quickly with our new Honda. Highly recommend Lou Sobh Honda!
Everything is good but we should also get future updates of upcoming bill for next service which comes with standard maintenance. From last 2 service I was getting some surprise about some maintenance like brake fluid change etc which I was not prepared.
Great customer service..great management took care of my concerned quickly I was very happy with the service.
Professional, quick, and helpful It was a quick and smooth process. Walked in without a car and walked out with keys on hand. Enjoyed the experience with the finance manager and Madison. Will come again and recommend family to go here for vehicles
The dealership is awesome, lower prices would definitely be a nice touch. John Goode was excellent at communicating everything to me.
I arrived early for my appointment but Sam got me in anyway. He came to the waiting area several times to give me updates on progress. The
It was a quick a wonderful experience when I was looking into getting car. They worked with me, offered a good rate and make it easy to walk away with keys on hand.
Great experience with the salesman. David
Professional, polite, and pricey. The experience at Lou Sobh Honda was a mix of professionalism and mechanical skill, relational and polite customer service, and surprisingly expensive.
No thank you. I don't want to write a review in a few sentences and would appreciate you not asking.
The dealership has been and continues to be professional, courteous, responsive. Particularly Stephanie in the service department. She handled a one-off issue with urgency and care. I felt heard and important.
Always fast, easy and courteous service! Always fast, easy and courteous service! I always trust the team members at Lou Sobh, when it comes to purchasing or maintaining my Hondas!
Very attentive service and sales departments. They always keep their word. Under promise and over deliver.
My yearly checkup on my car went as usual. I leave happy ?? Thank you
At first after I bought my car the issue is I was having I wasn't very satisfied but they went back and made everything exactly right and they went the distance to make sure my concerns were met which I appreciate very much.
Sam was really helpful and kind! I had a great experience with him! Thanks, Sam!
Prompt, courteous service. Clean & professional facility.
Great experience. Work was completed at the time they stated. Good accomodations
Did the update in my Honda CRV quickly.
Barry was incredibly helpful and easy to work with! Great experience in the service department!
Consulted with me abt the recommendations post service review and very prompt in response. Overall, very positive
5 Everybody was very professional during the entire process. Also, the 'repairs' were completed within the understood time frame.
Ryan was kind enough to let me leave my car there for about 4 hours. That gave me a chance to go shopping with my daughter. The service was completed, and inspections were done. Very pleased!
Steve Rossi was excellent! Great customer service
Everyone is professional, polite and willing to assist you when needed. Very clean and yeah! the snacks provided is ??
Amazing experience. Quick and efficient process. Loved working with Kim, and Saeon as well. 10/10. Would recommend
Aquila is always pleasant, but does not go above and beyond unless asked to. My car was going to take several hours to be serviced. Aquila did not offer the shuttle service at first and I had to ask for it. During service my car door was scratched. I brought it back to the dealership and Heather Cullin was amazing at getting it fixed.
Recall Notification received via regular mail. Made reservation online. Arrived, they had all my information, less than 15 minutes. Courtesy shuttle took me home an hour and a half later pick me up. Car was ready when I got there. Arrived, signed off the paperwork and departed. Above board and greatly appreciated! Thank you.
The people were very nice. Steve was very good at explaining the process and helping me through the deal. As a widow this was my first time purchasing a car on my own. I appreciated Steve spending so much time with me.
Saeon was very helpful with breaking down all of the financial side of car purchasing. Luis was a great salesman who did not pressure us and let us take our time!
Laith is the best! He is always helpful, his service is amazing, and he is why we keeping coming back!
John Goode was pleasant, polite and professional. We certainly will recommend Lou Sabb and Mr. Goode to all our friends.
They were able to accommodate me to have several things worked on on my vehicle. Barry was very friendly, and they got my vehicle finished sooner than expected!
From the time I entered the building everyone was very attentive. All willing to help. Definitely would get my car serviced again at this location.
Had a great experience at Lou Sobh Honda. David and Ryan were both excellent to work with and provided outstanding customer service from start to finish. They were professional, helpful, and genuinely took the time to make sure everything was handled properly. It’s refreshing to deal with people who actually care about the customer and make the whole experience easy and stress-free. David and Ryan definitely went above and beyond. Highly recommend Lou Sobh Honda, and especially these two!
Very professional staff. Excellent experience. Highly recommend this dealership
Johnathan is THE BEST. Super happy with how patient and informative everyone is there.
Good experience overall. Kim was great to deal with and had everything ready when we got there.
Came in for an oil change without an appointment. Great, prompt, professional service performed at a reasonable cost.
We were treated fairly by the entire group and got a great vehicle and a great deal.